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Privacy Policy

Privacy Policy for Chrono.ng

 

 Introduction

 

At Chrono.ng, your privacy is of paramount importance to us. We are committed to protecting the personal information that you share with us and ensuring that your data is handled with the utmost care. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.chrono.ng, or make use of our services. By using our site, you agree to the practices described in this policy.

 

 Information We Collect

 

We collect various types of information to provide and improve our services to you. The information we collect includes:

 

1. **Personal Information**

When you make a purchase, register an account, subscribe to our newsletter, or contact us for customer support, we may collect personal information such as:

- Your name

- Email address

- Phone number

- Billing and shipping addresses

- Payment information (e.g., credit card details)

- Any other details you voluntarily provide to us

 

 2. **Non-Personal Information**

We also collect non-personal information that does not directly identify you. This may include:

- Browser type and version

- Operating system

- IP address

- Pages visited on our website

- Time spent on our website

- Referring/exit pages and URLs

- Date and time of visits

- Other anonymous usage data

 

3. **Cookies and Tracking Technologies**

Chrono.ng uses cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and improve your experience on our site. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of certain features on our website.

 

How We Use Your Information

 

The information we collect is used to provide, maintain, and improve our services. Specifically, we use your information for the following purposes:

 

- **Order Processing and Fulfillment:** To process your orders, manage your account, and deliver the products and services you request.

- **Customer Service:** To provide customer support, respond to your inquiries, and address any issues or concerns.

- **Communication:** To send you transactional emails, such as order confirmations, shipping notifications, and account updates. We may also send you promotional emails about new products, special offers, or other information that may be of interest to you. You can opt out of promotional emails at any time.

- **Personalization:** To tailor your shopping experience on our website by showing you products and content that match your interests and preferences.

- **Site Analytics:** To analyze how our website is used, monitor trends, and improve the functionality and performance of our site.

- **Security and Fraud Prevention:** To protect our website, customers, and business from fraud and unauthorized access.

 

 How We Share Your Information

 

Chrono.ng does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

 

- **Service Providers:** We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, delivering products, and providing customer support. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.

- **Legal Compliance:** We may disclose your information if required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or the safety of others.

- **Business Transfers:** In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner or entity as part of the transaction.

 

 How We Protect Your Information

 

We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

 

- **Encryption:** We use SSL (Secure Socket Layer) encryption to protect your payment information during transmission.

- **Access Controls:** Access to your personal information is restricted to authorized employees and service providers who need it to perform their job functions.

- **Data Retention:** We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

 Your Rights and Choices

 

You have certain rights regarding your personal information, including the right to:

 

- **Access and Update:** You can access and update your account information anytime by logging into your account on our website.

- **Opt-Out:** You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email. Please note that you may still receive transactional emails about your orders or account.

- **Delete Your Account:** You can request the deletion of your account and personal information by contacting us at [support@chrono.ng](mailto:support@chrono.ng). We will take reasonable steps to honor your request, subject to any legal obligations to retain certain information.

 

 Children's Privacy

 

Chrono.ng does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child under 13, please contact us immediately.

 

 Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

 Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, don't hesitate to get in touch with us at:

 

**Chrono.ng**  

Email: [support@chrono.ng](mailto:support@chrono.ng)  

Phone: +234-7017615250

 

Thank you for trusting Chrono.ng with your personal information. We are committed to safeguarding your privacy and ensuring that your experience with us is secure and enjoyable.